Join us on Wednesdays or Thursdays
Beginning March 13th or 14th, 2024
Turnover is costly – up to 2X the annual salary. But turnover costs more than money. It’s linked to:
Burnout among remaining staff
Diminished quality, safety and service
Hiring for fit. We’ll teach you how to ask the right questions to zero in on the most important qualities. You’ll get a tool for developing behavior-based interview questions.
The power of visibility and presence. You’ll discover practical techniques for meaningful rounding including methods for better observation.
Spotting levels of engagement. You’ll examine how to spot an employee’s engagement level through specific behaviors and impact they have on others.
Fostering a sense of purpose. Examine how your work is connected to your own values and those of the organization. Explore how to help team members connect to purpose as well.
Mastering the stay interview. You’ll explore tools and techniques for talking with team members to build engagement and loyalty.
Managing expectations. We’ll demonstrate ways for you to be clear about your expectations and how to communicate them.
Coaching for engagement and improved performance. Effective coaching requires that it be individualized. This segment builds off the previous one and zeros in on the best way to coach everyone on your team.
How to get more of what you want. Discover methods for giving meaningful recognition and fostering a culture of excellence. This capstone segment taps into all of the previous lessons.
for the March 2024 Class
for the Wednesdays or Thursdays March 13th or 14th, 2024 Class.
"Highly recommended for any current or aspiring leader"
“The leadership class, "Be the Leader Nobody Wants to Leave," came to me in the most challenging time in my career. When the CNO suggested the course I thought, "HOW am I going to fit a class into my day during a pandemic!” Oddly enough, it was the EXACT thing I needed to handle some very challenging situations as a leader. I was in the midst of redeploying staff, changing decisions daily on processes, as well as the challenges of hiring during a pandemic - all while trying to be that leader nobody wants to leave. The tools taught in the course, along with the coaching sessions provided, helped me in many ways. I would highly recommend this course to any current and aspiring leader."
Lesley Chapin, Psy.D.
Licensed Clinical Psychologist VP Pauquette Center, Portage, WI
"I would definitely consider sending more members of my leadership team to this training."
“I have had some basic training in leadership but wanted something more in-depth. Despite being virtual, this course is really hands-on. The learning structure fits well with behaviorally-based learning in which the instructors teach by discussing the skill, modeling the skill, giving an opportunity to practice, and providing behaviorally-specific feedback during the coaching sessions. The lessons provide some very practical, but important tools to enhance my skills, engage my team, and to develop and retain my high-performers. I would definitely consider sending more members of my leadership team to this training.”
Heather Freudenberger, MSN, RN
CEN Emergency Services Manager
“Prior to this class I had a different idea of what rounding was. Now, I round with a purpose and have been practicing my stay interviews with great results.”
Director of Patient Experience
"I am convinced that this formula is essential for creating a positive patient experience, and successful business."
“This class is not just for the nurse manager but anyone in leadership looking to create a successful team. I have not found this level of practical wisdom in any textbook or college class. I am convinced that this formula is essential for creating a positive patient experience, successful business, and a culture that employees can thrive in.
President/CEO & Founder, Baird Group
Kristin Baird, RN, BSN, MHA
Kristin Baird has over 30 years in nursing leadership, coaching and training. The author of five books and hundreds of articles, Baird has been a thought leader in improving healthcare culture and patient experience for more than two decades. She has helped hundreds of people to improve their leadership skills resulting in reduced turnover improved engagement, and heightened satisfaction. As a nurse and consultant, she’s been there, and done that. Baird received her BSN from the University of Wisconsin, Madison and a Masters in Health Administration from Cardinal Stritch University.
Senior Consultant, Baird Group
Angela Fieler, MPA, CMQ/OE
Angela Fieler is a skilled consultant focused on strategic planning, leadership development, operational excellence, customer service, training and facilitation. Her consulting practices are founded on thirty years of experience in the healthcare arena, including operations, quality improvement, customer service, data analysis, human resources, public relations, and direct patient care. Angela has extensive experience consulting with clients on how to improve their relationships with patients, employees, and physicians. Angela earned her undergraduate degree in Business Administration from St Leo College and her MPA from George Mason University. She received over 120 hours of training in quality improvement theory and practice from the U.S. Navy and is a Certified Manager of Quality and Organizational Excellence with the American Society for Quality.
$1495 | Class size is limited.
The next class begins Wednesday, March 13, 2024
and Thursday, March 14, 2024